The Knight Surfer provides the online mechanisms and expertise needed to help companies build and grow success through the following products and services.

Web Page Analysis

How visible is your website to potential customers and clients? The Web Site Analysis provides the information needed to accurately depict how visible your business is on the Internet. We use this information to show you ways to improve your Internet presence.

Social Media Platform

Gaining awareness, getting attention, and, ultimately, securing the trust of the online community is an important goal for many businesses. But it is a great challenge as well. Where do you start? What are the most effective on-line tools to use for your specific company? How do you employ them to generate positive customer conversations? What is the proper etiquette? We can answer those questions by providing the help you need to choose the most effective and efficient tools and create a working and growth-oriented social media platform.

Visual Design

Visual continuity of brand image increases customer awareness. We can create a virtual umbrella to promote your brand and help you meet your marketing goals. Our visual design expertise will provide a consistent, easily recognizable, brand image across all online applications.

E-Mail Management

Internet communication is increasing daily. Companies are challenged to promptly distribute and process huge numbers of e-mails and online requests. We have developed a powerful solution that allows for the automated, reliable and efficient processing of large and small volumes, while adhering to defined service levels. It systematically organizes incoming e-mail, verifies and captures customer data and conducts customer communications and advertising on a regular basis.

Touchpoint Analysis

The Touchpoint Analysis describes the experience a customer has during an interaction with your company. It focuses on the journey from the customer’s first awareness, to purchase, to repeat sales and customer referrals. Using this information, we can identify areas where an improvement in the system could result in higher customer satisfaction levels and greater positive perceptions compelling future and repeat sales.

Promotion by Articles

Marketing with articles is a great way to expand the visibility of your business. On-line publishers view good website content as a value-added asset that enhances brand awareness and deepens relationships with clients and customers. Through articles a company can build credibility, provide information and potentially increase traffic to the website through search engine inquiries.

Each product or service is available individually or can be combined to customize a package to meet your company’s specific needs. For more details and pricing, contact info@theknightsurfer.com.